Shipping policy
🌟 Delivery Policy at Mady Candle Emporium 🌟
🇬🇧 United Kingdom Delivery
Delivery Cost: £3.50 per order. 💷
Processing Time: 1-2 working days. ⏳
Estimated Delivery Time: 1-2 working days via Evri 2nd Class after processing. 🚚
Redelivery Fee: A £5 fee will apply for redelivery in the event of a failed delivery. 🔄
If your delivery attempt is unsuccessful, don’t worry! We’ll send your order again, but please note that there will be a small £5 redelivery fee to cover the costs of reshipping. Before requesting redelivery, please double-check your delivery address and ensure that you haven’t already received the parcel or that it wasn’t left in a safe place. If the delivery didn’t take place, kindly provide us with additional details or evidence, so we can resolve the issue as quickly as possible. Rest assured, we’ll do everything we can to get your candles to you safely!
If you have any questions or need assistance with your delivery, we are here to help you every step of the way! Feel free to reach out to us at any time.
Contact us:
Email Us